Help:DM1: Difference between revisions

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= Customer Service / Dispatch Manager =
__NOTITLE__
{{Page title|MoverBiz Dispatch Manager}}


== Features ==
* tracks each shipment from start to finish
* itemizes complete pick-up and delivery information
* assigns personnel and equipment to each shipment
* transfers information to and from van line registration programs


== Benefits ==
The MoverBiz Dispatch Manager contains a set of tools built on .NET technology that give you more control of your move coordinating and dispatching.
* complete information source for each shipment
* accurate information for pre-planning of daily equipment and driver requirements
* better control over driver assignments


== Help Contents ==


=== System ===
<!-- Check out our [[Help:DM1-MoverBiz Changelog|MoverBiz Changelog]] for the latest updates and bug fixes. -->
==== [[Help:Common-General Information|General Information]] ====
==== [[Help:Common-About MoverBiz|About MoverBiz]] ====


=== Module ===
==== [[About the Customer Service / Dispatch Manager]] ====
==== [[Getting Started]] ====


=== Menus ===
[[File:DMS_MoverBiz_Dispatch_Manager.JPG|link=]]
 
=== Home tab ===
 
'''[Exit]'''  Press this button to close any open, tabbed windows and exit MoverBiz Dispatch Manager
 
 
'''[Load Board]'''  Press this button to open the [[Help:DM1-MoverBiz_Load_Board|MoverBiz Load Board]], a tool designed to help Dispatchers manage Work Tickets.
 
 
'''[Big Board]'''  Press this button to open the [[Help:DM1-MoverBiz_Big_Board|MoverBiz Big Board]], a tool designed to help Inter/Intrastate Dispatchers & Move Coordinators manage Company Job.
 
 
'''[Reports]'''  This drop-down menu contains all the dispatch reports that have been redeveloped in .NET:
 
'''Total Hours - Employees'''
 
'''Total Hours - Contractors'''
 
'''Total Hours - Equipment'''
 
'''Estimated Work - Daily'''
 
'''Estimated Work - Summary'''
 
'''Schedule By Day'''
 
'''Schedule By Employee'''
 
'''Schedule By Contractor'''
 
'''Schedule By Equipment'''
 
'''Military Tonnage By Carrier'''
 
'''Military Booking Analysis'''
 
'''Jobs In Warehouse'''
 
'''New Jobs Received In Warehouse'''
 
 
[[File:DMS_MoverBiz_Dispatch_Manager_Support_tab.JPG|link=]]
 
 
=== Support tab ===
 
'''[Help]'''  Press this button to call the help screen for the currently active, tabbed window.  If no windows are open, then you are taken to this screen. 
You can also press the small help button in the upper right corner of the screen to the same effect.
 
[[File:MainHelp.png|link=]]
 
 
'''[About]'''  Press this button to open the About screen with technical information about MoverBiz Dispatch Manager.
 
 
'''[Direct Systems Support Webpage]'''  Press this button to open the Direct Systems [[http://directsystems.com/support/ Support Webpage]].
 
 
'''[Bomgar Portal]'''  Press this button to open the Direct Systems [[http://directsystems.bomgar.com/ Bomgar Portal]].  You will be asked by a support representative to press this button.

Latest revision as of 15:49, 21 August 2014

MoverBiz Dispatch Manager


The MoverBiz Dispatch Manager contains a set of tools built on .NET technology that give you more control of your move coordinating and dispatching.



Home tab

[Exit] Press this button to close any open, tabbed windows and exit MoverBiz Dispatch Manager


[Load Board] Press this button to open the MoverBiz Load Board, a tool designed to help Dispatchers manage Work Tickets.


[Big Board] Press this button to open the MoverBiz Big Board, a tool designed to help Inter/Intrastate Dispatchers & Move Coordinators manage Company Job.


[Reports] This drop-down menu contains all the dispatch reports that have been redeveloped in .NET:

Total Hours - Employees

Total Hours - Contractors

Total Hours - Equipment

Estimated Work - Daily

Estimated Work - Summary

Schedule By Day

Schedule By Employee

Schedule By Contractor

Schedule By Equipment

Military Tonnage By Carrier

Military Booking Analysis

Jobs In Warehouse

New Jobs Received In Warehouse



Support tab

[Help] Press this button to call the help screen for the currently active, tabbed window. If no windows are open, then you are taken to this screen. You can also press the small help button in the upper right corner of the screen to the same effect.


[About] Press this button to open the About screen with technical information about MoverBiz Dispatch Manager.


[Direct Systems Support Webpage] Press this button to open the Direct Systems [Support Webpage].


[Bomgar Portal] Press this button to open the Direct Systems [Bomgar Portal]. You will be asked by a support representative to press this button.

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